Frequently Asked Questions

What is Visible Voices?

How do I subscribe to Visible Voices newsletters?

How can I contact customer support?

Where can I find your terms of service and cookies and privacy policy?

Is there a physical store location where I can see the products?

How can I suggest a topic or a person for editorial content or recommend a brand for your store?

How do we feature our brand or products on Visible Voices?

How can I contribute to Visible Voices?

How are contributors and collaborators selected?

What is the process for getting an article or feature published?

How do I place an order?

What payment methods do you accept?

Can I apply a promo code to my order?

What should I do if I'm having trouble placing an order?

Is it safe to make payments through your website?

What shipping options are available?

Do you ship internationally?

How can I track my order?

What should I do if my order hasn't arrived yet?

Can I change my shipping address after my order has been placed?

What are your terms and conditions for returns?

How do I initiate a return or exchange?

Can I return custom-made items?

What should I do if I received a damaged or incorrect item?

How long does it take to process a refund?

What should I do if I'm experiencing issues with your website?